This document was last updated on January 27th, 2021.

Stamford Health is firmly committed to protecting the privacy of its online users: patients, families, donors, the media, and others. We do not collect personally identifiable information about individuals, except when it is knowingly provided by such individuals. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use. The only exception is described under "Donations and Fundraising Events" (below).

Stamford Health believes that privacy on the web is important, and we encourage you to read our privacy policy and public wifi-terms carefully, so that you will clearly understand our commitment and our method of collecting and using information.

We continuously try to improve the security of our information systems. While we have many security measures to protect electronically transmitted information and frequently review and try to improve the security of our site, we can't guarantee that a third party won't gain access to information provided to this Web site.

This Privacy Policy outlines the manner in which Stamford Health ("Stamford Health" or "We") collects, uses, maintains, protects, and discloses information collected from users (“User” or "You") of the https://www.stamfordhealth.org/ website (“Site”), and serves to assist You in making informed decisions when using our Site. Stamford Health needs to collect and use certain information about the users of the Site. This Privacy Policy applies to the Site and all products and services offered by Stamford Health. Please read this entire Privacy Policy to understand how your information will be treated.

How Do We Collect Personal Information?

Many areas of the Site can be visited without submitting any personally identifiable information. However, there are some areas that require an account to access.

We collect personal identification information from You that You provide to Stamford Health when You:

• Subscribe to our newsletters
• Respond to a survey
• Fill out a form
• Register for an event
• Send a cheer card

The information that You provide and Stamford Health collects may include Your:

• First and Last Name
• Contact information, such as
  • Mailing Address
  • Phone Number
  • E-mail Address
  • Date of Birth
  • Insurance information
  • Other personal information You provide to Stamford Health

How Do We Use This Information? 

• To improve customer service
  • Information You provide helps us respond to Your customer service requests and support needs more efficiently.
• To improve user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
• To improve our Site
  • We may use feedback Users provide to improve Stamford Health services.
• To process payments
  • We may use the information Users provide about themselves when seeking services to provide service to that order. Stamford Health does not share this information with outside parties except to the extent necessary to provide the service
• To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics We think will be of interest to them.
  • To advise Users of survey results, or if they won a contest
• To send marketing communications (such as periodic emails, direct mail, targeted advertisements)
  • We may use the email address or mailing address to send User information and updates pertaining to their request
  • We may use the email address to respond to User inquiries, questions, and/or other requests.
  • If User decides to opt-in to our mailing list, they will receive emails/direct mail that may include company news, updates, related product or service information, etc
  • If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email
• For the purposes specified at the time of collection
  • There may be other purposes that are specified when the information is collected
• As content on the Site, when uploaded by a User or with User's permission
  • We may permit a User to upload pictures or comments to the Site
• As otherwise required or permitted by law
  • There may be times when the law permits or requires Stamford Health to use information for other purposes

If you provide contact information such as your telephone number on-line you may be contacted by a representative of Stamford Health in order to provide you with the information you requested. Communications with or through the Site are not intended to and do not establish a patient-physician relationship, nor does it constitute the provision of health care services. A Notice of Privacy Practices pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) is made available at the time any prospective or actual patient first receives services from Stamford Health).

A User may be required to provide certain information to access certain areas of the Site. For example, some areas of the Site may require use of a username and password.

Certain information that is provided to the Site may not be private. Most areas of the Site can be viewed by the general public. You may be permitted to post certain content for public viewing on the Site. We have no control over, and disclaim responsibility or liability for, how other Users may respond to, use or misuse the content that You post for public viewing on this Site, or for any actions taken by other Users related to content that You post on the Site. Please consider carefully the information that You choose to post for public viewing on the Site.

What Information is Automatically Collected?

We collect certain information automatically, including: 

• The IP address of the computer You are using;
• The date and time You are connecting to the Site;
• Website analytic data;
• Technical information about Your computer, such as the operating system, the browser and the Internet service providers You are using, and other similar information.

This information is not considered personally identifiably unless it is combined with contact information, account information, or other information that is unique to You. We only combine automatically collected data with identification data if it is necessary to do so to complete a task You have asked us to perform (for example, to troubleshoot a problem You are having with the Site) or if Stamford Health tells You (for example, if You fill out a form the tells You it will be matched with automatically collected data).

Web browser cookies

Our Site uses “cookies” to enhance User experience. A "cookie" is a small data file that web sites store on your hard drive when you visit them. “Web beacons” or “transparent gifs” (hereafter referred to as “beacons”) are usually a 1pixel by 1pixel transparent image that are served by websites when you visit them or by third party vendors such as Google and Facebook. The Site use cookies and beacons to record aggregate and anonymous information about You. These files allow Us to measure activity on the Site, which We use to improve your use of them. The Site also use these files to track movement to and on the Site, and to determine which areas and features of the Site are most popular by measuring user activity. We use this information to make improvements and updates to improve users’ experience on the Site. The Site will not use these files to record any of the content of the personalized areas You create as a registered user, or to retrieve any other information from your computer. Stamford Health also uses cookies and beacons to track the use of digital advertising and to tailor advertisements to You (both third party advertising that appears on the Web Site and Stamford Health advertising that appears on other web sites) based on your interactions with the Site (retargeting or remarketing). For example, We may use these files to transmit non-personally identifiable website usage information to third parties in order to show you advertising for Stamford Health when you visit other web sites. However, if You refuse cookies, some parts of the Site may not function properly.

Most computers' internet browsers (such as Microsoft Internet Explorer®, Mozilla Firefox®, Apple Safari®, and Google Chrome®) are set to accept cookies.

 

Online Tracking Opt-Out. 

There are a number of other ways to opt out of having your online activity and device data collected through tracking technology, which We have summarized below:

• Blocking cookies in your browser:  Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, our Websites may not work properly. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. 
• Blocking advertising ID use in your mobile settings:  Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers:  You can block our Sites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
• Platform opt-outs:  The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
  • Google: https://adssettings.google.com
• Advertising industry opt-out tools:  You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
  • Digital Advertising Alliance
  • Network Advertising Initiative

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

Google Analytics Notice

We use Google Analytics, which uses cookies to analyze website traffic. For instance, Google Analytics tells us how many people have visited our website, what pages they visit, and how long they visit each page. You can visit https://policies.google.com/technologies/partner-sites to learn more about how Google uses the information collected.

Remarketing

We may use remarketing services to advertise on third party websites to You after You have visited our Site. We and our third-party vendors use cookies to inform, optimize and serve ads to You based on Your past visits to our Site. This allows Us to continue to share information about available services to those who have shown interest in those services. You can opt-out of this service by managing Your cookies through Your browser.

California Do Not Track Notice

Websites and web applications can track Your movements on the Internet to better tailor suggestions for You based on Your interests. Many internet browsers have "Do Not Track" features which, when turned on, send a signal (the "DNT signal") to the websites a user visits that indicates the use does not want to be tracked. We also suggest that You read the privacy policies of third party websites to see if those websites track Your browsing. Because We may track Your movement through the Site and across third party websites to provide targeted content, We do not currently respond to DNT signals on the Site. Any information gathered through tracking technology will be used and disclosed as described in this Privacy Policy, and the privacy policies of third party websites.

Your California “Shine the Light” Privacy Rights

Upon your request, submitted to [insert email address], We will advise you of any categories of personal information that We disclose to third parties, and (to the extent We know) whether those third parties use that information for their direct marketing purposes. If We provide Your personal information to a third party, We do not allow that third party to use that information for marketing their services, unless You have consented to that use.

How Do We Protect Your Information?

We use reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site. However, it is impossible to guarantee security of any website, or of data transmitted over the Internet. While We seek to protect information, We cannot guarantee the security of any personal information You provide through the Site. It is important that You are careful when You provide private information online, that You use a secure connection, and that You protect your username and password.

How Do We Share Your Personal Information?

We do not sell, trade, or rent Your personal identification information to others.
We may share information about visitors to the Site:

• • With our business partners, trusted affiliates and advertisers to help provide services that are described above and on the Site.
  • With third party service providers that help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, if You have agreed to receive them.
  • With companies that provide services to us, such as advertising partners, website hosting services or credit card processing services.
  • With companies that are disclosed to You at the time You provide the Information.
  • As permitted or required by law; for example, to comply with a court order or subpoena, or to prevent or investigate a crime or fraud. Stamford Health may share information if necessary to enforce this Privacy Policy or Terms of Use of the Site. Stamford Health reserves the right to report to appropriate law enforcement or government agencies activities that Stamford Health, in good faith, believe to be harmful or unlawful, with or without providing notice to You.
  • Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, providing medical advice for telemedicine services, management and hosting of telemedicine services, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Stamford Health does not endorse the products of those companies, does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Protecting Children's Privacy

The Site is intended to be used by individuals over the age of 13. We do not knowingly collect personal information from children under 13 years of age. If We become aware that We have collected personal information from a child under 13 years of age, We will promptly remove such information. If You believe We have collected information from Your child, please notify us through "Contact Us".

Changes to this Privacy Policy

Stamford Health has the discretion to update this Privacy Policy at any time. When Stamford Health does this, Stamford Health will revise the "updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how We collect and use Your information. You acknowledge and agree that it is Your responsibility to review this Privacy Policy periodically and become aware of modifications. By using this Site, You agree that the Privacy Policy applies to any current or past information you have shared with Stamford Health.

Access from Outside the United States; Acceptance of Policy

Stamford Health only offers services within the United States, and the Site is only intended to be used by Users in the United States. If You are visiting the Site from outside the United States of America, Your information will be transferred to, stored, and processed in the United States. The privacy laws of the United States may not be as protective as those in Your jurisdiction. By visiting the Site, You consent to the transfer of Your information to the United States and the use and disclosure of Your information as described in this Privacy Policy.

We collect and use information as reasonably necessary to fulfill requests by Users, to operate our business, and to comply with law. By using this Site, You signify Your acceptance of this policy. If You do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed Your acceptance of those changes.

Contact us
If You have any questions about this Privacy Policy or Your interactions with this Site, please contact us at:
Stamford Health
ATTN: Marketing Dept.
3001 Summer Street, 2nd Floor
Stamford, CT 06905 USA
[email protected]